Terms of Use
Welcome to Second Medical Opinion Clinic. By accessing our website, utilizing our consultation services, or engaging with us as a patient, client or vendor, you agree to be bound by the terms outlined below. Please read these terms carefully.
1. Data Privacy & Confidentiality
Your data is protected with strict privacy controls and secure handling protocols, following both HIPAA and DISHA standards for healthcare information security. We use advanced encryption, secure storage and careful access management to safeguard your personal and medical records at every stage of your consultation. You can trust that your sensitive information remains confidential, safe and accessible only to authorized healthcare professionals.
2. Payment & Fees
All payments for consultations and related services must be made via RBI-approved payment aggregators. We do not accept payments through unregulated channels. Fees are non-refundable once the review process has commenced, unless otherwise stated in our Cancellation and Refund Policy.
3. Publicity & Promotional Use
By consulting with Second Medical Opinion or engaging with us professionally, you consent to the inclusion of your name, photograph, and/or affiliated brand or logo in our promotional materials, including press releases, website content, newsletters, and social media. We seek explicit permission in most cases, but you may opt out at any time by emailing consult@medical-opinion.clinic
4. Jurisdiction
If User has any concern or dispute about the Service, User agrees to first try to resolve the dispute informally by contacting us. All disputes and legal matters arising out of your relationship with Second Medical Opinion are subject to the exclusive jurisdiction of the courts in Nashik, Maharashtra, India.
5. Acceptable Use
You agree to use our website and services only for lawful and ethical purposes. Abuse, misuse, unauthorized sharing of confidential data, or fraudulent activity may result in account termination and/or legal action.
6. User Responsibilities
You are responsible for providing accurate, complete, and updated personal and medical information. Failure to do so may limit the effectiveness or accuracy of the medical opinion provided.
7. Emergency Medical Disclaimer
Second Medical Opinion reviews are knowledge providing platform in nature and do not constitute medical emergencies or substitute for in-person clinical evaluation. For urgent medical care, please contact your local healthcare provider or emergency services immediately.
8. Medical Treatment Disclaimer
Second Medical Opinion reviews are knowledge providing platform in nature and do not constitute medical treatment or substitute for in-person clinical evaluation. For medical care, please contact your local healthcare provider or emergency services.
9. Cancellation & Refund Policy
Requests for cancellation prior to beginning the review process may be eligible for a partial refund, subject to review. Once clinical assessment has started, fees become non-refundable. Contact our support team for details about cancellations or refunds.
10. Data Retention and Security
All records, including user submissions and meeting recordings, are securely stored for a period required by applicable regulations. Second Medical Opinion employs strict access controls to protect your data from unauthorized access.
11. Third-Party Services
We may use trusted third-party platforms for like AI resources for partial or full assessment of the case. We may also review expert opinion through AI platforms.
12. Intellectual Property
All content, graphics, and branding available on this site are the property of Second Medical Opinion and may not be copied, reproduced, or distributed without written consent.
13. Cookie Policy & Website Analytics
Our website may utilize cookies and analytic technologies to improve your experience and monitor performance. By using our website, you consent to such use as outlined in our Cookie Policy.
14. Children’s Privacy
Consultations for individuals under 18 must be requested by a parent or legal guardian. We do not knowingly collect information from children without consent.
15. Limitation of Liability
Since we provide Second Medical Opinion based on present rationale knowledge available to us, and treating agency, we are not liable for any indirect, incidental, or consequential damages arising from the use of our services or reliance on our opinions.
16. Indemnification
You agree to indemnify and hold harmless Second Medical Opinion against any claims or damages resulting from your violation of these Terms or misuse of our services.
17. Complaints & Dispute Resolution
If you have concerns or complaints, please contact us directly for fair and prompt resolution. Formal disputes will be governed by the jurisdiction specified above.
18. Changes to Terms
Second Medical Opinion reserves the right to modify these Terms of Use at any time. Continued use of our services or website constitutes acceptance of updated terms.
19. Contact Information
For questions or requests regarding these Terms, please contact us at consult@medical-opinion.clinic