Privacy Policy

Second Medical Opinion (“we,” “us,” or “our”) is committed to protecting the privacy, security, and integrity of your personal and health information. This policy explains how we collect, use, disclose, and safeguard your information when you use our website or services.

1. Information We Collect
Personal Information: Name, age, gender, address, contact details, payment information, and identifiers.
Medical Information: Health history, diagnoses, test reports, prescriptions, medical images, and consultation details provided by you or your healthcare provider.
Technical Data: IP address, browser type, device identifiers, website usage analytics, cookies, and related metadata.

2. Disclosure of Your Information
We do not sell, rent, or trade your personal information. We may share your data only in the following circumstances:
With authorized medical professionals and staff strictly for delivering services.
With payment gateways and third-party providers (RBI-approved aggregators) needed to complete transactions.
With regulatory or law enforcement agencies, if required by law.
With vendors providing secure video conferencing or data hosting services under strict confidentiality agreements.

3. Data Security and Retention
We use advanced security measures—including secure databases, and access controls—to protect your data against unauthorized access and breaches. Medical records, consultation files, and meeting recordings are retained for the minimum period required by law, after which they are securely deleted.

4. International Data Transfers
If you use our services from outside India, your information may be transferred to and processed in India. We maintain high standards of protection, regardless of your country of origin.

5. Cookies and Analytics
Our site uses cookies and website analytics tools to improve user experience and monitor performance. You may adjust your browser settings to manage cookie preferences. Use of our site indicates your consent to these technologies.

6. Children’s Privacy
We do not knowingly collect personal information from children under age 18 without verified parental or legal guardian consent.

7. Your Rights
You may request access to, correction of, or deletion of your personal information at any time. For requests or questions regarding your data, please contact consult@medical-opinion.clinic

8. Updates to This Policy
We reserve the right to amend this Privacy Policy to reflect changes in practices or legal requirements. Updates will be posted on our website, and continued use indicates your acceptance of revised terms.

9. Consent
By using our website or services, you consent to the collection, use, and handling of your information as described in this Privacy Policy.

10. Contact Information
For questions, complaints, or data requests related to our privacy practices, please contact us at consult@medical-opinion.clinic